1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Manage an Organization's users on the Manager
This guide explains how to add, modify, or remove users from an Organization within the Manager Infomaniak.
Introduction
- Since you opened your account with Infomaniak, you are part of at least one Organization.
- If you were alone and it was not an invitation, an Organization was created in your name and you automatically become the legal responsible.
- Otherwise, you belong to the Organization that invited you (to join its kSuite, to manage a product, etc.).
- Only a owner/legal representative can make changes.
- A potential collaborator who also has access to your Organization will not be able to modify details from their restricted account.
Add a new user
As a user of the Organization with sufficient rights, you can:
- add a new user.
- This could be someone completely external to Infomaniak,
- or someone who already has their own Infomaniak user account that they can, if they wish, reuse by extending it to your Organization.
When adding, you will be able to:
- specify his role within the Organization,
- the products he will have access to,
- as well as the administrative contact preferences.
Remove a user
As a user of the Organization with sufficient rights, you can:
Modify a user's permissions/rights
As a user of the Organization with sufficient rights, you can:
- change the role of another user,
- manage the products he has access to,
- as well as the administrative contact preferences whether they are yours or those of others.
Replace a legal representative
To change the legal representative of an Organization in the Manager, it is necessary to remove the user who has the role of legal representative, which implies naming a new legal representative in advance (indeed, it is impossible to remove a legal representative if there is no other legal representative for the Organization).
Manage users in work teams
You can organize the Organization's users into work teams.